PLAYER SUPPORT
Technical & Performance
Graphics acceleration, DirectX setup, connection drops, and game client installation guides.
Rewards & Promo Codes
Instructions for redeeming your 500 Doubloons, Premium Days, Tier IV Ship, and Commander bonuses.
Account & Security
Two-factor authentication (2FA), password reset, and account verification support.
Billing & Purchases
Payment methods, invoice inquiries, and Premium Shop transaction assistance.
Frequently Asked Questions
How do I claim my 500 Doubloons and free Tier IV Ship?
Starter rewards are automatically credited to your new World of Warships account upon completing account creation and launching the game client on PC for the first time.
What are the minimum PC system requirements?
OS: Windows 7/8/10/11 64-bit; CPU: Intel Core i3-3220 or AMD FX-4300; RAM: 4 GB; GPU: NVIDIA GeForce GT 440 or AMD Radeon HD 7660D; Storage: 65 GB available space.
Need further assistance?
If you cannot find an answer to your question, our support agents are ready to assist you. Submit a support ticket directly through your account dashboard.